ASSOCIATE MARKET CLINICAL DIRECTOR
Company: ChenMed
Location: Carleton
Posted on: October 23, 2024
Job Description:
We're unique. You should be, too. We're changing lives every
day. For both our patients and our team members. Are you innovative
and entrepreneurial minded? Is your work ethic and ambition off the
charts? Do you inspire others with your kindness and joy? We're
different than most primary care providers. We're rapidly expanding
and we need great people to join our team. The Associate Market
Clinical Director will directly supervise, performance manage and
train Clinical Directors within in his/her assigned market. The
incumbent in this role is accountable for center performance
objectives, P&L, growth, and culture. In addition to being
accountable for the overall clinical outcomes of his/her assigned
market, they will have a portion of their time allocated to direct
patient care as a PCP and/or other clinical duties. The remainder
of their time allocated to leadership responsibilities including
Clinical Director performance, engagement, building a strong
clinical-operations synergy and culture. The allocation of time is
dependent on several factors including PCP capacity, market needs,
size of centers, patient membership and Regional President
direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Directs accountability for clinical outcomes and day-to-day
management of Medical Directors in multiple centers within assigned
market, with regular presence in the centers under direct
management, and under the supervision of the Regional
President.
- Ensures successful clinical operations and meeting/exceeding
plan market earnings.
- Manages, mentors and coaches Medical Directors in his/her
assigned market to deliver outstanding clinical outcomes.
- Oversees and facilitates talent development of the PCPs, NPs,
and Medical Directors in his/her centers including, but not limited
to leading facilitated practice (physician shadowing/coaching),
conducting 1:1s with direct reports, executing leadership
development plans and performance management.
- Cultivates a center-level physician culture that is fully
aligned with and delivering on the ChenMed core model, core values
& behaviors and service standards.
- Assists Clinical COE in training of new practitioners within
the assigned centers.
- Participates in recruiting and interviewing PCP and specialist
candidates.
- Partners with Clinical COE and Talent Acquisition to support
clinical talent lifecycle to accelerate Clinical talent growth,
including hiring of PCPs, NPs, and Medical Directors, managing, and
mentoring physicians, role modeling exemplary clinical
leadership.
- Establishes and supports the development and cultivation of
successful relationships with payers, specialists, the community,
and hospitals, among others, and driving a social media presence
locally, as part of the core responsibilities for the role
- Monitors and supports overall market culture, responding with
urgency to workplace concerns.
- Reviews/approves center-level referrals and provides back-up
for market referral and delegated utilization authorizations. Other
duties as assigned and modified at Regional President's discretion,
which may include:
- Assists Regional President with market quality and performance
improvement initiatives.
- Oversees monthly scorecard reviews and in conjunction with
Clinical Leadership, for delivery of quarterly clinical metric
analysis.
- Provides training to other ChenMed entities, as needed.
- Develops deep relationships with providers and key stakeholders
in the market.
- Uses the understanding of the local market dynamics to drive
clinical initiatives.
- Builds clinical credibility and trust to deepen
relationships.
- Assists with implementation of cost reduction and market
clinical strategies.
- Delivers outstanding clinical outcomes and service to patient
panel as a PCP (20%).
- Performs other duties as assigned and modified at manager's
discretion. KNOWLEDGE, SKILLS AND ABILITIES:
- Consistently demonstrates the following behavioral
competencies:
- Customer focus - Builds strong customer relationships and
delivers customer-centric solutions.
- Demonstrates self-awareness - Uses a combination of feedback
and reflection to gain productive insight into personal strengths
and weaknesses.
- Ensures accountability - Holds self and others accountable to
meet commitments.
- Drives results - Consistently achieves results, even under
tough circumstances.
- Develops talent - Develops people to meet both their career
goals and the organization's goals.
- Drives engagement - Creates a climate where people are
motivated to do their best to help the organization achieve its
objectives.
- Interpersonal savvy - Relating openly and comfortably with
diverse groups of people.
- Technical knowledge and skills:
- Excellent clinical skills.
- Knowledge and experience in a managed care delivery
system.
- Knowledge of clinical outcomes and quality improvement
processes.
- Experience of population risk management or complex chronic
disease care management.
- History of being a natural teacher to fellow Physicians.
- Other skills and abilities:
- Good analytical skills.
- Ability to build relationships with external
organizations.
- Conflict management and resolution skills.
- Familiar with, if not proficient in Microsoft Office Suite
products, including Excel, Word, PowerPoint and Outlook.
- Computer skills: Comfortable with the electronic medical record
(EMR) and facile with keyboarding.
- Ability to travel locally, regionally and nationally up to 30%
of the time.
- Spoken and written fluency in English
- This job requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
- MD or DO in Internal Medicine, Family Medicine, Geriatrics or
similar specialty required
- A minimum of 2 years' clinical experience required; 3 years
preferred.
- Strongly prefer one (1) years' previous experience as Medical
Director or equivalent with a Medicare or Medicaid patient
population
- Board eligibility is required.
- Board Certified in Internal Medicine, Family Medicine,
Geriatrics or similar is preferred, but hires may have other
sub-specialty training and board certification.
- Current, active license to practice medicine in State of
employment.
- High performing physician with a proven track record of
clinical leadership experience.
- Must have completed all internal physician training and have
attained partnership.
- Experience with population risk management or complex chronic
disease care management.
- Experience working with interdisciplinary teams in quality
improvement and/or medical/healthcare leadership activities
preferred.
- Preferred to be an existing high performing PCP partner and/or
Medical Director within the ChenMed core model, with a proven
ability to manage a panel of > 400 patients with outstanding
clinical, customer service and cost outcomes. Preferred to have
been with the organization > 2 years, be a recognized leader
amongst peers, and can lead teams in quality and performance
improvement initiatives.
- If specialty, has demonstrated leadership within his/her
specialty and delivered superior outcomes, with a proven ability to
deliver primary care in our model. We're ChenMed and we're
transforming healthcare for seniors and changing America's
healthcare for the better. Family-owned and physician-led, our
unique approach allows us to improve the health and well-being of
the populations we serve. We're growing rapidly as we seek to
rescue more and more seniors from inadequate health care. ChenMed
is changing lives for the people we serve and the people we hire.
With great compensation, comprehensive benefits, career development
and advancement opportunities and so much more, our employees enjoy
great work-life balance and opportunities to grow. Join our team
who make a difference in people's lives every single day. Current
Employee apply HERE Current Contingent Worker please see job aid
HERE to apply
Keywords: ChenMed, Parma , ASSOCIATE MARKET CLINICAL DIRECTOR, Executive , Carleton, Ohio
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