Senior Customer Success Manager

Company: VirtualVocations
Location: Erie
Posted on: November 6, 2024

Job Description:

A company is looking for a Senior Customer Success Account Manager - Public Sector.

Key Responsibilities

Own a portfolio of accounts and drive customer adoption and value strategies
Conduct regular business reviews and identify growth opportunities within accounts
Collaborate with internal teams to develop risk mitigation and growth strategies

Required Qualifications

5+ years of experience in Sales, Renewal Management, Account Management, or Customer Success
Experience in quota-carrying roles with a history of meeting performance indicators
Strong contract negotiation skills with a successful track record
BA/BS degree or equivalent work experience
Experience with Salesforce is preferred

Keywords: VirtualVocations, Parma , Senior Customer Success Manager, Executive , Erie, Ohio

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